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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20210907T200000Z
DTEND:20210907T210000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Great Hiring + Great Team Building = Great Customer Service
DESCRIPTION:Great Hiring + Great Team Building = Great Customer Service\n\n\n\n\n	LIVE EVENT (ONLINE) \n	 \n	LOCATION: CA \n	 \n	DATE & TIME: September 7\, 2021\, 1:00pm PDT \n	 \n	EVENT LANGUAGE: English\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n div class="article--body" itemscope="" itemtype="http://schema.org/BroadcastEvent" "="" style="box-sizing: border-box\;" \n\nRegister Now\n\n\nLocation:\n\n\nZoom Webinar\n\nCA\, 92707\n\n\n\n\nThis workshop is all about :\n\nThe basics\; hiring\, building a dynamic team and finally focusing everyone on what every customer really wants.\n\nDefining just who is the most important person in your business. It's also about dealing with change and finally it's about treating every customer the way they want to be treated!\n\nThis workshop is presented by Dan Quinn. \n\nMy first job\, when I was a senior in high school\, was dipping ice cream cones. From that beginning\, I worked my way up to Store Manager and then a variety of roles in the corporate world\, but always they were influenced by my experience in the Ice Cream department. Every time you hand someone a cone\, you get a huge smile back! \n\nIt took more than 25 years before I really began to "get it"\, the truth about serving others\, I'm a slow learner\, but I think I finally "got it." \n\nMy company is called Quinntessential Customer Service and I am very excited to have this opportunity to share with you the truth about customer service\, as I've come to know it. It's about the people... on both sides of the counter. \n\nMy wife Annie and I have been together for over 31 years now and she is the light of my life! And  we have 12 amazing grandkids!
X-ALT-DESC;FMTTYPE=text/html:<header class="page-header page-wrapper" style="box-sizing: border-box\; max-width: 1280px\; margin: 0px auto 1.75em\; padding-left: 0px\; padding-right: 0px\; position: relative\; border-bottom: 1px solid rgba(120\, 181\, 75\, 0.2)\; width: 1232px\; padding-bottom: 1rem\; color: rgb(20\, 20\, 20)\; font-family: Montserrat\, sans-serif\; font-size: 16px\;">\n<h1 class="page-header__title" style="box-sizing: border-box\; margin-top: 0px\; color: rgb(68\, 68\, 70)\; font-size: 2.48832rem\; line-height: 1.15\; font-weight: 400\; margin-bottom: 0.35164em\; border-width: 0.125em\; border-style: solid\; border-color: transparent transparent rgba(120\, 181\, 75\, 0.2)\; padding-bottom: 0.3em\; text-indent: -0.125em\;">Great Hiring + Great Team Building = Great Customer Service</h1>\n\n<div class="page-header__tools" style="box-sizing: border-box\; display: flex\; -webkit-box-pack: justify\; justify-content: space-between\; -webkit-box-align: end\; align-items: flex-end\;">\n<div class="item-list" style="box-sizing: border-box\; flex-shrink: 1\; color: dimgray\;">\n<ul class="inline-list" style="box-sizing: border-box\; margin: 0px\; padding: 0px\; list-style-type: square\;">\n	<li class="event-type" style="box-sizing: border-box\; margin: 0px 5px 0px 0px\; padding: 0px\; display: inline-block\;"><span class="u-uppercase" style="box-sizing: border-box\; text-transform: uppercase\;">LIVE EVENT</span>&nbsp\;<span class="u-uppercase" style="box-sizing: border-box\; text-transform: uppercase\;">(ONLINE)</span>&nbsp\;</li>\n	<li>&nbsp\;</li>\n	<li class="location" style="box-sizing: border-box\; margin: 0px 5px 0px 0px\; padding: 0px\; display: inline-block\;"><span class="u-uppercase" style="box-sizing: border-box\; text-transform: uppercase\;">LOCATION:&nbsp\;</span><span style="box-sizing: border-box\;">CA</span>&nbsp\;</li>\n	<li>&nbsp\;</li>\n	<li class="time" style="box-sizing: border-box\; margin: 0px 5px 0px 0px\; padding: 0px\; display: inline-block\;"><span class="u-uppercase" style="box-sizing: border-box\; text-transform: uppercase\;">DATE &amp\; TIME:&nbsp\;</span><span style="box-sizing: border-box\;">September 7\, 2021\, 1:00pm PDT</span>&nbsp\;</li>\n	<li>&nbsp\;</li>\n	<li class="language" style="box-sizing: border-box\; margin: 0px 5px 0px 0px\; padding: 0px\; display: inline-block\;"><span class="u-uppercase" style="box-sizing: border-box\; text-transform: uppercase\;">EVENT LANGUAGE:&nbsp\;</span><span style="box-sizing: border-box\;">English</span></li>\n</ul>\n</div>\n\n<div class="byline" style="box-sizing: border-box\; font-size: 0.83333rem\; flex-shrink: 0\;">&nbsp\;</div>\n\n<div class="rate-comment-share" style="box-sizing: border-box\; display: flex\; -webkit-box-align: end\; align-items: flex-end\; flex-shrink: 0\;">\n<div class="addthis_sharing_toolbox" data-description="This workshop is all about : The basics\; hiring\, building a dynamic team and finally focusing everyone on what every customer really wants." data-title="Great Hiring + Great Team Building = Great Customer Service" data-url="https://orangecounty.score.org/event/great-hiring-great-team-building-great-customer-service-1" style="box-sizing: border-box\; clear: both\; padding-top: 0px\;">\n<div aria-labelledby="at-1d921a8d-8bcb-4c20-b8c9-7f07368e6386" class="at-resp-share-element at-style-responsive addthis-smartlayers addthis-animated at4-show" id="atstbx" role="region" style="box-sizing: border-box\; position: relative\; padding: 0px\; margin: 0px\; font-size: 0px\; line-height: 0\; animation-fill-mode: both\; animation-timing-function: ease-out\; animation-duration: 0.3s\; opacity: 1 !important\;">\n<div class="at-share-btn-elements" style="box-sizing: border-box\;"><a class="at-icon-wrapper at-share-btn at-svc-facebook" role="button" style="box-sizing: border-box\; color: rgb(255\, 255\, 255)\; background-position: 100% 100%\; background-size: 100% 100%\; display: inline-block\; overflow: hidden\; margin: 0px 2px 5px\; padding: 5px\; line-height: 0\; cursor: pointer\; transition: all 0.2s ease-in-out 0s\; border: 0px\; font-family: &quot\;helvetica neue&quot\;\, helvetica\, arial\, sans-serif\; background-color: rgb(59\, 89\, 152)\; 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color: rgb(255\, 255\, 255)\; background-position: 100% 100%\; background-size: 100% 100%\; display: inline-block\; overflow: hidden\; margin: 0px 2px 5px\; padding: 5px\; line-height: 0\; cursor: pointer\; transition: all 0.2s ease-in-out 0s\; border: 0px\; font-family: &quot\;helvetica neue&quot\;\, helvetica\, arial\, sans-serif\; background-color: rgb(132\, 132\, 132)\; border-radius: 0%\;" tabindex="0"><span class="at-icon-wrapper" style="box-sizing: border-box\; display: inline-block\; overflow: hidden\; cursor: pointer\; float: left\; line-height: 32px\; height: 32px\; width: 32px\;"><svg aria-labelledby="at-svg-email-4" class="at-icon at-icon-email" role="img" style="fill: rgb(255\, 255\, 255)\; width: 32px\; height: 32px\;" version="1.1" viewbox="0 0 32 32" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g><g fill-rule="evenodd"></g><path d="M27 22.757c0 1.24-.988 2.243-2.19 2.243H7.19C5.98 25 5 23.994 5 22.757V13.67c0-.556.39-.773.855-.496l8.78 5.238c.782.467 1.95.467 2.73 0l8.78-5.238c.472-.28.855-.063.855.495v9.087z"></path><path d="M27 9.243C27 8.006 26.02 7 24.81 7H7.19C5.988 7 5 8.004 5 9.243v.465c0 .554.385 1.232.857 1.514l9.61 5.733c.267.16.8.16 1.067 0l9.61-5.733c.473-.283.856-.96.856-1.514v-.465z"></path></g></svg></span></a><a class="at-icon-wrapper at-share-btn at-svc-link" role="button" style="box-sizing: border-box\; color: rgb(255\, 255\, 255)\; background-position: 100% 100%\; background-size: 100% 100%\; display: inline-block\; overflow: hidden\; margin: 0px 2px 5px\; padding: 5px\; line-height: 0\; cursor: pointer\; transition: all 0.2s ease-in-out 0s\; border: 0px\; font-family: &quot\;helvetica neue&quot\;\, helvetica\, arial\, sans-serif\; background-color: rgb(23\, 139\, 244)\; border-radius: 0%\;" tabindex="0"><span class="at-icon-wrapper" style="box-sizing: border-box\; display: inline-block\; overflow: hidden\; cursor: pointer\; float: left\; line-height: 32px\; height: 32px\; width: 32px\;"><svg aria-labelledby="at-svg-link-5" class="at-icon at-icon-link" role="img" style="fill: rgb(255\, 255\, 255)\; width: 32px\; height: 32px\;" version="1.1" viewbox="0 0 32 32" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g><path d="M23.476 20.663c0-.324-.114-.6-.34-.825l-2.524-2.524a1.124 1.124 0 0 0-.826-.34c-.34 0-.63.13-.873.388.024.024.1.1.23.225s.217.212.26.26c.046.05.106.126.183.23a.976.976 0 0 1 .2.644c0 .325-.113.6-.34.827-.226.226-.5.34-.825.34-.12 0-.23-.015-.332-.043a.976.976 0 0 1-.31-.158 2.89 2.89 0 0 1-.23-.182 7.506 7.506 0 0 1-.26-.26l-.226-.23c-.267.25-.4.545-.4.885 0 .322.113.597.34.824l2.5 2.512c.218.218.493.328.825.328.323 0 .598-.106.825-.316l1.784-1.772a1.11 1.11 0 0 0 .34-.813zm-8.532-8.556c0-.323-.113-.598-.34-.825l-2.5-2.512a1.124 1.124 0 0 0-.825-.34c-.316 0-.59.11-.826.328L8.67 10.53a1.11 1.11 0 0 0-.34.813c0 .323.113.598.34.825l2.524 2.524c.22.22.494.328.825.328.34 0 .63-.126.873-.376-.024-.025-.1-.1-.23-.225a7.506 7.506 0 0 1-.26-.262 2.89 2.89 0 0 1-.183-.23.976.976 0 0 1-.2-.644c0-.323.113-.598.34-.825.226-.227.5-.34.824-.34a.976.976 0 0 1 .643.2c.106.077.183.137.23.182.05.044.137.13.262.26s.2.207.224.23c.267-.25.4-.545.4-.885zm10.862 8.556c0 .97-.344 1.792-1.032 2.464L22.99 24.9c-.67.67-1.492 1.006-2.463 1.006-.98 0-1.805-.344-2.476-1.032l-2.5-2.512c-.67-.67-1.006-1.493-1.006-2.463 0-.997.356-1.842 1.068-2.538l-1.068-1.068c-.696.712-1.538 1.068-2.525 1.068-.97 0-1.797-.34-2.476-1.02L7.02 13.82C6.34 13.138 6 12.314 6 11.343c0-.97.344-1.792 1.032-2.464l1.784-1.773c.67-.67 1.492-1.007 2.463-1.007.978 0 1.803.344 2.475 1.032l2.5 2.512c.67.67 1.007 1.492 1.007 2.463 0 .995-.356 1.84-1.068 2.537l1.068 1.068c.696-.712 1.537-1.068 2.524-1.068.97 0 1.797.34 2.476 1.02l2.524 2.523c.68.68 1.02 1.505 1.02 2.476z" fill-rule="evenodd"></path></g></svg></span></a><a class="at-icon-wrapper at-share-btn at-svc-compact" role="button" style="box-sizing: border-box\; color: rgb(255\, 255\, 255)\; background-position: 100% 100%\; background-size: 100% 100%\; display: inline-block\; overflow: hidden\; margin: 0px 2px 5px\; padding: 5px\; line-height: 0\; cursor: pointer\; transition: all 0.2s ease-in-out 0s\; border: 0px\; font-family: &quot\;helvetica neue&quot\;\, helvetica\, arial\, sans-serif\; background-color: rgb(255\, 101\, 80)\; border-radius: 0%\;" tabindex="0"><span class="at-icon-wrapper" style="box-sizing: border-box\; display: inline-block\; overflow: hidden\; cursor: pointer\; float: left\; line-height: 32px\; height: 32px\; width: 32px\;"><svg aria-labelledby="at-svg-addthis-6" class="at-icon at-icon-addthis" role="img" style="fill: rgb(255\, 255\, 255)\; width: 32px\; height: 32px\;" version="1.1" viewbox="0 0 32 32" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g><path d="M18 14V8h-4v6H8v4h6v6h4v-6h6v-4h-6z" fill-rule="evenodd"></path></g></svg></span></a></div>\n</div>\n</div>\n</div>\n</div>\n</header>\n\n<section class="page-content column--primary" data-drupal-region="content" id="main-content" style="box-sizing: border-box\; color: rgb(20\, 20\, 20)\; font-family: Montserrat\, sans-serif\; font-size: 16px\;">\n<div class="region region-content" style="box-sizing: border-box\;">\n<div class="block block-score-event block-score-event-score-event-body" style="box-sizing: border-box\; border-bottom: 1px solid rgba(120\, 181\, 75\, 0.2)\; margin-bottom: 28px\;">\n<div class="content" style="box-sizing: border-box\;">&lt\;div class=&quot\;article--body&quot\; itemscope=&quot\;&quot\; itemtype=&quot\;http://schema.org/BroadcastEvent&quot\; &quot\;=&quot\;&quot\; style=&quot\;box-sizing: border-box\;&quot\;&gt\;\n<div class="event-info" style="box-sizing: border-box\; margin-bottom: 28px\; display: flex\; flex-wrap: wrap\;">\n<div class="cta-wrapper" style="box-sizing: border-box\; margin-bottom: 7px\; margin-right: 28px\;"><a class="cta-link track-event-cta" href="https://score.tfaforms.net/17?EventID=a105a000006v5TI&amp\;origination=https%3A//orangecounty.score.org/event/great-hiring-great-team-building-great-customer-service-1&amp\;originating_companyid=0114" style="box-sizing: border-box\; color: white\; text-decoration-line: none\; background-position: 100% 100%\; background-size: 100% 100%\; font-size: 1.2rem\; display: inline-block\; padding: 0.5em 1.6em 0.5em 0.6em\; background-color: rgb(4\, 73\, 119)\; line-height: 1\; letter-spacing: 0.6px\; text-shadow: none\; background-image: none\; position: relative\; border-radius: 0px\;" target="blank">Register Now</a></div>\n\n<div class="event-location" style="box-sizing: border-box\; color: dimgray\;">\n<div style="box-sizing: border-box\;">Location:</div>\n\n<div itemprop="location" itemscope="" itemtype="http://schema.org/Place" style="box-sizing: border-box\;">\n<div style="box-sizing: border-box\;"><span itemprop="name" style="box-sizing: border-box\;">Zoom Webinar</span><br style="box-sizing: border-box\;" />\n<span itemprop="addressRegion" style="box-sizing: border-box\;">CA</span>\,&nbsp\;<span itemprop="postalCode" style="box-sizing: border-box\;">92707</span></div>\n</div>\n</div>\n</div>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-bottom: 1.75em\; widows: 3\; orphans: 3\;">This workshop is all about :</p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-bottom: 1.75em\; widows: 3\; orphans: 3\;">The basics\; hiring\, building a dynamic team and finally focusing everyone on what every customer really wants.</p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-bottom: 1.75em\; widows: 3\; orphans: 3\;">Defining just who is the most important person in your business.&nbsp\;It&#39\;s also about dealing with change and finally it&#39\;s about treating every customer the way they want to be treated!</p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-bottom: 1.75em\; widows: 3\; orphans: 3\;"><b style="box-sizing: border-box\;">This workshop is presented by Dan Quinn.&nbsp\;</b></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-bottom: 1.75em\; widows: 3\; orphans: 3\;">My first job\, when I was a senior in high school\, was dipping ice cream cones. From that beginning\, I worked my way up to Store Manager and then a variety of roles in the corporate world\, but always they were influenced by my experience in the Ice Cream department. Every time you hand someone a cone\, you get a huge smile back!&nbsp\;</p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-bottom: 1.75em\; widows: 3\; orphans: 3\;">It took more than 25 years before I really began to &ldquo\;get it&rdquo\;\, the truth about serving others\, I&rsquo\;m a slow learner\, but I think I finally &ldquo\;got it.&rdquo\;&nbsp\;</p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-bottom: 1.75em\; widows: 3\; orphans: 3\;">My company is called Quinntessential Customer Service and I am very excited to have this opportunity to share with you the truth about customer service\, as I&rsquo\;ve come to know it. It&rsquo\;s about the people... on both sides of the counter.&nbsp\;</p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-bottom: 1.75em\; widows: 3\; orphans: 3\;">My wife Annie and I have been together for over 31 years now and she is the light of my life! And&hellip\; we have 12 amazing grandkids!</p>\n</div>\n</div>\n</div>\n</section>\n
LOCATION:Webinar
UID:e.2108.4249
SEQUENCE:3
DTSTAMP:20260917T151511Z
URL:https://business.anaheimchamber.org/events/details/great-hiring-great-team-building-great-customer-service-4249
END:VEVENT

END:VCALENDAR
